rjm88 Privacy
Policy

rjm88 ("we", "us", "our") operates the online betting and gaming platform available at https://rjm88.club, serving English-preference players primarily based in Indonesia — including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Makassar, and Semarang. We are committed to protecting the privacy of every Member who registers and plays on our platform.

This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the steps we take to keep it secure. It also outlines the rights available to you as a data subject and explains how to exercise those rights.

When you register an rjm88 account, deposit funds via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja, place a wager, or contact our support team, you are providing us with personal data. We process this data responsibly, transparently, and only for the purposes described in this Policy.

rjm88 collects personal data only to the extent necessary to deliver our services, comply with legal obligations, and maintain the integrity of the platform. The categories of data we may collect include the following:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data beyond what is strictly required for responsible gaming assessments, or biometric data beyond the selfie photograph used for KYC facial comparison.

rjm88 collects personal data through the following primary channels:

• Direct submission: Data you actively provide when completing the rjm88 registration form, submitting a KYC verification request, making a deposit or withdrawal, claiming a bonus, contacting support, or completing any other platform interaction that requires input from you.
• Automated collection: Technical and usage data collected automatically via server logs, session management systems, and analytics tools as you browse and interact with the rjm88 platform. This includes your IP address, device type, and navigation patterns.
• Cookies and tracking technologies: First-party cookies and similar technologies that store session state, authentication tokens, and user preferences. See Section 7 (Cookies & Tracking) for full details.
• Third-party payment processors: When you initiate a deposit or withdrawal via a bank or e-wallet, the relevant payment provider (BCA, BRI, OVO, DANA, GoPay, etc.) transmits transactional data to rjm88 to confirm the transaction and credit or debit your account accordingly.
• Identity verification providers: Where rjm88 uses a third-party KYC/AML service to cross-reference identity documents, that provider may return verification results and risk scores to rjm88 to assist in compliance decision-making.
• Fraud and security systems: Automated risk-assessment engines that analyse patterns of account activity, device fingerprints, and behavioural signals to detect and prevent fraud, account takeover, and money laundering.

rjm88 uses the personal data it collects strictly for defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are:

• Account management: Creating, maintaining, and administering your rjm88 account, including authentication, password recovery, and session management.
• Service delivery: Processing bets and game rounds, settling winnings, managing the sportsbook and live casino experience, and delivering the full suite of rjm88 gaming products.
• Financial processing: Handling IDR deposits and withdrawals via Indonesian bank transfers and e-wallets, reconciling transactions, and maintaining accurate financial records.
• Identity verification and KYC: Verifying your age (21+), identity, and — where required — source of funds, in compliance with applicable anti-money laundering and responsible gaming obligations.
• Fraud prevention and platform security: Detecting, investigating, and preventing fraudulent activity, account takeovers, bot usage, bonus abuse, collusion, and any other form of platform manipulation.
• Responsible gaming: Monitoring account activity for signs of problem gambling, enforcing deposit limits and self-exclusion requests, and contacting Members where our responsible gaming algorithms indicate elevated risk.
• Customer support: Responding to your queries, resolving disputes, processing complaints, and improving the quality of our support interactions.
• Marketing communications: Sending promotional emails, bonus notifications, and personalised offers — only where you have opted in and subject to your communication preferences. You may unsubscribe at any time.
• Platform improvement: Analysing aggregated and anonymised usage data to identify bugs, improve page performance, refine game recommendations, and enhance the overall user experience.
• Legal compliance: Meeting our obligations under applicable international gaming regulations, anti-money laundering laws, and any other legal or regulatory requirements applicable to our operations.

rjm88 relies on the following legal bases when processing your personal data, consistent with internationally recognised data protection principles:

rjm88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with carefully selected third parties in the following circumstances:

• Payment processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja receive only the data strictly necessary to process your requested financial transaction. Their use of your data is governed by their own privacy policies.
• KYC and AML providers: Specialist identity verification and anti-money laundering service providers who assist in verifying Member identities and screening for financial crime risk. These providers operate under binding data processing agreements with rjm88.
• Game studio providers: Live casino and slot game providers such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Pocket Games Soft may receive anonymised session data required to deliver game content and calculate outcomes. No personally identifiable data beyond the session identifier is shared.
• IT and hosting infrastructure: Cloud hosting, content delivery, and platform maintenance providers who operate data centres and infrastructure on rjm88's behalf, subject to strict data processor agreements.
• Fraud and security vendors: Third-party fraud detection and cybersecurity providers who receive technical data (IP addresses, device fingerprints, behavioural signals) for the purpose of identifying and blocking malicious activity.
• Legal and regulatory authorities: Competent law enforcement agencies, regulatory bodies, or courts where rjm88 is legally required to disclose data. rjm88 will notify the affected Member of such a request wherever permitted by law to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of substantially all rjm88 assets, Member data may be transferred to the acquiring entity, subject to the same data protection obligations set out in this Policy.

rjm88 uses cookies and similar browser-based storage technologies to deliver a secure, functional, and personalised experience. Below is a summary of the cookie categories used on the platform:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent access to rjm88 services. Disabling analytics or marketing cookies will not affect your ability to place bets or play games.

rjm88 does not use third-party advertising cookies or cross-site tracking pixels that share your data with external advertising networks.

rjm88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and compliance obligations. The following general retention guidelines apply:

• Active account data: Retained for the duration of your rjm88 account membership, plus a minimum of five (5) years following account closure to satisfy AML record-keeping requirements.
• KYC verification documents: Retained for a minimum of five (5) years from the date of verification or the date of account closure, whichever is later, in compliance with international AML standards.
• Financial transaction records: Deposit, withdrawal, and wager records are retained for a minimum of five (5) years to satisfy financial record-keeping obligations and facilitate dispute resolution.
• Customer support communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction, unless the matter relates to an unresolved legal dispute, in which case records are retained until the dispute is fully resolved.
• Marketing data: Retained until you withdraw your marketing consent or close your account. After consent withdrawal, your data will be suppressed from marketing databases within 30 days.
• Technical and usage logs: Anonymised or pseudonymised after 12 months; server-level security logs may be retained for up to 24 months for fraud investigation purposes.

When data is no longer required, rjm88 securely destroys it using industry-standard data deletion or anonymisation procedures.

rjm88 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or app and rjm88 servers is encrypted using industry-standard TLS 1.2 or higher. This applies to all platform interactions including login, deposit, withdrawal, and game play.
• Encrypted data storage: Sensitive data fields — including passwords (hashed with bcrypt), financial account details, and KYC document images — are stored using strong encryption at rest.
• Access controls: rjm88 staff access to Member personal data is governed by role-based access controls. Access is granted on a strict need-to-know basis and logged for audit purposes. No rjm88 employee will ever ask you for your full password.
• Network security: The rjm88 platform is protected by Web Application Firewalls (WAF), DDoS mitigation, and intrusion detection systems that monitor for anomalous traffic patterns and known attack signatures.
• Regular security testing: rjm88's platform undergoes regular penetration testing and vulnerability assessments by qualified security professionals to identify and remediate security weaknesses before they can be exploited.
• Incident response: In the event of a data breach that is likely to result in a risk to your rights and freedoms, rjm88 will notify affected Members promptly and take all reasonable steps to contain the breach and prevent further unauthorised access.

As an rjm88 Member, you have the following rights with respect to your personal data. rjm88 is committed to honoring these rights within the timeframes described below. To exercise any right, contact us at [email protected] with the subject line "Privacy Rights Request".

rjm88 will acknowledge all privacy rights requests within 5 business days and will provide a substantive response within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days and will notify you of the extension and reason.

rjm88 strictly prohibits access to its platform by any person under the age of 21. We do not knowingly collect personal data from individuals under 21. The registration process includes an age declaration, and KYC verification confirms date of birth before any withdrawal is approved.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the relevant account and permanently delete all associated personal data within 30 days of discovery. Any funds held in such an account will be handled in accordance with our Terms & Conditions and applicable legal requirements.

Parents and guardians who have reason to believe that a minor under their care has registered on rjm88 are encouraged to contact us immediately at [email protected] with the subject line "Under-21 Account Report". rjm88 will investigate and act promptly on all such reports.

The rjm88 platform may contain references to or integrations with third-party services, including game studio interfaces delivered within the platform (e.g., Evolution Gaming live dealer windows, Pragmatic Play slot frames). While these third-party services operate within the rjm88 interface, their own privacy practices are governed by their respective privacy policies, which are separate from this document.

rjm88 is not responsible for the privacy practices, data handling, or content of any third-party service integrated into or linked from the platform. We encourage you to review the privacy policies of any third-party service you interact with, including the payment providers you use to fund your rjm88 account.

rjm88 conducts due diligence on all third-party providers integrated into the platform and requires them to maintain appropriate data protection standards as a condition of their integration agreement. Game studios, payment processors, and KYC providers operating within the rjm88 ecosystem are contractually bound to process Member data only for the purposes authorised by rjm88 and in accordance with applicable data protection requirements.

rjm88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will:

• Update the "Last Updated" date displayed at the top of this page.
• Display a prominent notice on the rjm88 platform for a minimum of 14 days following the change.
• Send an email notification to all registered Members at the email address on file, where the changes materially affect your rights or how we handle your data.

Your continued use of the rjm88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amended Policy, you must stop using the platform and may request account closure by contacting [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how rjm88 is protecting your data. The most current version of the Policy is always available at https://rjm88.club/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or rjm88's handling of your personal data, please contact our Data Protection team using the details below. All privacy-related inquiries are handled by dedicated staff with expertise in data protection.

For urgent security concerns such as suspected account compromise or data breach notifications, please use the same email address with the subject line "Security Urgent". Our security team monitors this inbox around the clock.

rjm88 is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.