rjm88 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal hardship. We have built a comprehensive suite of responsible gaming tools to keep you in control of your play at all times. This page explains those tools, the warning signs to watch for, and how to reach help when you need it.
At rjm88, responsible gaming is not a footnote in our terms and conditions — it is a core part of how we operate. We serve English-preference players across Indonesia, from Jakarta and Surabaya to Bandung and Bali, and we understand that the excitement of sports betting, live casino, and premium slots can occasionally tip into something less healthy for a small number of players. Our role is to provide the tools, information, and support pathways that help every Member maintain a healthy relationship with gambling.
We define responsible gaming as a set of behaviours and platform features that keep gambling within the bounds of personal entertainment — governed by clear financial limits, honest self-assessment, and the freedom to take a break or stop entirely at any time. rjm88 does not profit from problem gambling. Players who bet within their means, take breaks, and stay informed are the foundation of a sustainable platform, and we actively invest in the systems that support that outcome.
This page covers the full range of responsible gaming tools available on rjm88, how to recognise the warning signs of problem gambling, a brief self-assessment checklist, guidance on talking to someone if gambling has become a concern, and instructions for activating any protective measure on your account. All tools described here are available free of charge to every registered rjm88 Member and can be activated instantly by contacting [email protected].
rjm88 provides a full suite of account-level controls you can activate at any time — free of charge, with no questions asked, and no penalties applied to your account.
Set a maximum deposit cap on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period to prevent impulsive decisions. Available for IDR deposits via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja.
Define the maximum amount of time you wish to spend in a single gambling session. rjm88 will display an on-screen reminder when you approach your limit and will automatically log you out when the limit is reached. You can set reminders at 30-minute, 1-hour, or 2-hour intervals, or define a custom duration.
Take a short break from rjm88 without permanently closing your account. Cooling-off periods are available for 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account is suspended — you cannot log in, deposit, or place bets. Any pending withdrawals will still be processed. This tool is ideal if you feel you need a brief pause to reassess.
Self-exclusion is a longer-term break option available for 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and you will be removed from all marketing communications. rjm88 will make every effort to prevent you from opening a new account during the exclusion period. Self-exclusion requests are actioned within 1 hour during support hours. To request self-exclusion, email [email protected] immediately.
In addition to deposit limits, rjm88 allows you to set a maximum net loss threshold over a defined period. If your losses reach the configured ceiling before the period ends, your account will be temporarily suspended for the remainder of that period, preventing further losses. Loss limits reset automatically when the period rolls over unless you choose to adjust or remove them.
rjm88 can display periodic on-screen notifications during active gaming sessions showing how long you have been playing and the net result (wins minus losses) for the current session. These reality-check pop-ups serve as neutral, factual reminders to help you maintain perspective and make informed decisions about whether to continue or stop playing.
Players who are taking a break or managing their gambling activity can opt out of all promotional communications — including bonus offers, reload notifications, and seasonal campaign emails — at any time. This prevents marketing material from acting as a trigger to return to gambling prematurely. To opt out, update your notification preferences in your account settings or email [email protected] with the subject line "Marketing Opt-Out".
Members can request a complete history of their account activity at any time — including deposit and withdrawal records, wager history, session durations, and net win/loss figures across any date range. Reviewing this data objectively is often a useful first step in understanding your gambling patterns. To request a full account statement, contact [email protected] with the subject line "Account Activity Request".
Every responsible gaming tool rjm88 provides is built on one of these six foundational principles. Together they form a complete framework for safe, sustainable entertainment.
These questions are drawn from internationally recognised problem-gambling screening frameworks. Read each one honestly and note how many you answer "yes" to. There are no right or wrong answers — this is purely for your own reflection.
Activating any responsible gaming tool on your rjm88 account is straightforward. Follow these steps — our support team is available daily from 08:00 to 22:00 WIB to assist you.
Decide which responsible gaming measure is appropriate for your situation: a deposit limit, a loss limit, a session time limit, a cooling-off period, or full self-exclusion. Each tool is designed for a different level of concern — cooling-off and self-exclusion are best if you feel you need a significant break from gambling.
Send an email to [email protected] with the subject line "Responsible Gaming Request". In the body of the email, state your registered account username, the tool you wish to activate, and the specific parameters (e.g., "Daily deposit limit of Rp 500.000" or "Self-exclusion for 90 days"). You do not need to provide a reason, though our team is happy to discuss your situation confidentially if you wish.
rjm88 support will confirm receipt of your request and activate the tool on your account. Standard tool activations (deposit limits, session limits, loss limits) are completed within 24 hours. Cooling-off and self-exclusion requests are treated as highest priority and are actioned within 1 hour during support hours (08:00–22:00 WIB, Monday–Sunday).
For deposit limits and loss limits, you can request a reduction at any time and it takes effect immediately. Requests to increase a limit are subject to a mandatory 7-day waiting period to prevent impulsive changes during a gambling session. Cooling-off periods cannot be shortened once activated. Self-exclusion can only be lifted after the full exclusion period has elapsed and following a mandatory 7-day reflection period after submitting a reinstatement request.
If you feel that account-level tools alone are not sufficient, rjm88 strongly encourages you to seek professional counselling. Our support team can provide information on gambling support resources available to players in Indonesia and across the region. You do not have to face this alone — trained professionals can provide confidential, non-judgmental guidance tailored to your circumstances.
If gambling has become a serious problem for you or someone you care about, please reach out for help immediately. rjm88's responsible gaming support team is available daily from 08:00 to 22:00 WIB. We also strongly encourage players experiencing gambling-related distress to contact professional counselling services in their area. You are not alone, and help is available.
rjm88 takes its duty of care to vulnerable players extremely seriously. This includes not only players who may have developed a gambling problem, but also those who are going through periods of financial hardship, emotional distress, bereavement, or mental health difficulties. If you believe you fall into any of these categories, we encourage you to activate protective tools on your account or take a break until your circumstances stabilise.
Minors and Underage Access: rjm88 is strictly a 21+ platform. If you are a parent or guardian, please ensure that minors in your household do not have access to your rjm88 account credentials or to any device where your rjm88 account is logged in. We recommend using dedicated parental control software on shared devices, and ensuring that your rjm88 password is stored securely and not visible to minors.
Third-Party Account Use: Playing on behalf of another person, or allowing another person to play on your account, is strictly prohibited under rjm88's Terms & Conditions. This rule exists partly to protect vulnerable individuals from being used as proxies by problem gamblers attempting to circumvent self-exclusion.
Gambling is most enjoyable when it is planned, budgeted, and time-limited. Before you dive into rjm88's sportsbook markets, live casino tables, or slot library, take 60 seconds to set a deposit limit on your account. It is the single most effective step you can take to keep gambling fun. 21+ only. Please gamble responsibly.